All of our pieces are made from .925 STERLING SILVER or 14K GOLD FILLED which includes 100 times more gold than plated metal. Gold filled is a great way to get gold jewelry at a reasonable price that is durable and won't tarnish under everyday wear.
Clean your jewelry after wearing it to keep it from tarnishing from oils on the skin. Gently wash your jewelry in warm water and dry with a soft cloth. Regularly polishing your jewelry with jewelry polish can keep it clean and restore it's shine. Avoid showering with jewelry to avoid tarnish from some soaps and shampoos. The chlorine in pools and hot tubs can also damage jewelry. It is recommended to remove jewelry during activities that can cause perspiration.
Free shipping on all Orders. All Custom orders are final.
Please allow 3-5 business days for first class mail, and 1-2 business days for priority mail. If you would like your package shipped in 1 business day, select priority mail express for most areas.
When checking out you will have all three options available to select.
We will have your order made and ready to ship in 5-7 business days.
If your jewelry is not up to your satisfaction or has any defects, please request a shipping label and send it back to us within 7 days to receive a full refund.
Returns/refunds are not available for custom orders.
All necklaces come with a 60 day warranty if any chains, jump rings, or clasps break or have a defect. Please email us if you experience any issues with your jewelry.
If you would like to make changes to your RR Piece that were not mistakes during the production of the item, search exchange in the search bar. Purchase the exchange and we will send you a return label for you to send us the item you would like changed.
The $12.99 covers cost of shipping both ways and the cost of any new pieces for the change.